Cases/Clinics/Level 3 · Advanced
Clinics · Level 3Advanced · Smart classification, selective reviews and monthly report

Smart classification, selective reviews and monthly data effortlessly

For clinics that already have the base system running and want to operate smarter: AI that classifies consultations, specialty flows, automatically measured satisfaction and a monthly report that arrives on its own.

4.8 ★

Average Google rating

≥90%

Correctly classified consultations

< 10 min

To review monthly report

0 min

Report preparation

The problem this level solves

A clinic with the Complete system no longer loses patients from lack of response. The next challenge is operating smarter: how do you know if patients are satisfied? How do you accumulate Google reviews without asking manually? How do you know what's working and what isn't?

This level adds intelligence on top of the base system: automatically classifies the consultation type, activates different flows by specialty and generates satisfaction and conversion data effortlessly.

< 5%

of clinics measure patient satisfaction systematically

3.2 ★

average Google rating of clinics without a review system

0

conversion reports most doctors receive per month

What gets added to the Complete level

This level doesn't replace the previous system — it extends it with six additional high-impact, low-operational-complexity capabilities.

🏗️

Includes everything from the Proactive level, plus:

Multi-channel, qualification, 3 reminders, post-consultation follow-up and quarterly reactivation of inactive patients.

🧠+A

AI classification

The system detects whether the consultation is urgent, routine or chronic follow-up and responds differently in each case.

🔀+B

Specialty routing

Different response flows based on the chosen specialty or consultation type: pediatrics, dermatology, general medicine, etc.

📝+C

Post-visit satisfaction

Short form automatically sent 24h after the visit. No manual intervention from the team.

+D

Selective Google reviews

Only patients reporting high satisfaction receive the review request. Higher positive response rate.

🎯+E

Segmented reactivation

Different messages based on patient profile (acute, chronic, preventive) and time since last visit.

📊+F

Automatic monthly report

Automatic email to doctor with monthly leads, confirmed appointments, no-shows and conversion rate. No manual preparation.

Expected result

4.8 ★

Google average through selective review requests

≥90%

of consultations handled in the correct flow by type

< 10 min

monthly report review time for the doctor

What we automate exactly

Everything from the Complete Level included (multi-channel, qualification, reminders, reactivation)
AI classification: urgent, routine or chronic follow-up
Differentiated response based on detected consultation type
Different flows based on specialty chosen by patient
Multi-doctor scheduling with independent availability per specialist and hours per area
Automatic satisfaction form 24h post-consultation
Google review request only to patients with high satisfaction
Segmented reactivation by patient profile and time without visit
Automatic monthly report to doctor: leads, appointments, no-shows, conversion
Immediate alert to doctor if a patient reports low satisfaction
CRM updated with satisfaction data for each patient
Real-time medical dashboard: conversion per doctor, schedule occupancy, no-shows per specialty and weekly satisfaction score
Integration with the clinic management system (HIS or hospital software — custom setup)

Operate with data, not intuition

Book a free consultation and we'll show you how to add this level on top of your current system without interrupting operations.

I want this level for my clinic