Case studies/Med Spa & wellness
Med Spa & wellness

Choose the automation level for your Med Spa

Three implementation levels, from less to more complex. Each level includes everything from the previous one plus additional capabilities. You can start wherever fits and scale later.

Level 01

Essential

Automatic DMs and deposit bookings

Automatic Instagram DM response, treatment menu and booking with deposit. The starting point to eliminate unanswered DMs.

  • Automatic DM response in < 60 seconds
  • Treatment menu with prices and photos
  • Basic qualification: treatment and availability
  • Booking link with deposit payment
  • Reminder 2h before treatment
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Level 02

Complete

Multi-platform, pre/post-treatment and reviews

Multi-platform, full qualification, pre and post-treatment instructions, review requests and client reactivation every 60 days.

  • Multi-platform (Instagram + TikTok + Facebook + WhatsApp)
  • Qualification: treatment, budget and availability
  • Automatic pre-treatment instructions (24h before)
  • Post-treatment care protocol
  • Google/Instagram reviews + 60-day reactivation
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Level 03

Advanced

VIP clients, referrals and history-based upsell

Everything above plus birthday protocol, VIP segmentation, automated referral program and treatment history-based upsell.

  • Birthday protocol with special offer
  • VIP segmentation (clients with 3+ treatments)
  • Automated referral program
  • Smart upsell based on client history
  • Monthly retention and revenue by channel report
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